Frattina Apartments Customer Feedback
Frattina Gina was marvelous! I had the bedroom upstairs and enjoyed my own little terrace a great deal! In fact, a couple of days, I didn't get out until late in the afternoon just so I could take more time to enjoy the apartment. The large terrace was absolutely perfect for the birthday party I had.
There was plenty of room for everyone to be comfortably seated outside ... and the weather was divine that particular day. Besides myself and my two American friends, all of the other guests are Italian and live in Rome. Let me tell you, without exception, they were so excited about seeing the apartment and looking over the rooftops of Rome. One of my Italian friends recommended a caterer who prepared wonderful food ... and lots of it ... so I was quite pleased. The only challenge was getting the food TO THE APARTMENT since the streets are closed to regular traffic. We managed, though!
Anyway, you were a real pleasure to deal with in booking the apartment. I also certainly appreciate all of the advice you provided along the way!
Melinda M, Florida, April 2008
Pat, We had a great time [in Rome] and did nearly
every thing on our itinerary, although not necessarily
in the original order. The driving
school was great for my 10 year old and a bore for
the 11 year old. Definitely a fabulous idea for the
6-10 year olds. The soccer was a big hit. The kids all
time favorite was the bone church that has the crypt
will the bone art in it. The only odd part was the
visit to the Vatican. The confirmation for a
reservation came after we left the states, and we were
just lucky to be there checking on it when we needed
to be at the tour. I don't know why they do that, but
there was no way to check on it other than to fax
them. The confirmation was waiting for us when we got
home.
We also really enjoyed the manager, she was a great
help to us while we were there.
We don't know when we will get back, there are so
many places to go, but we will very much recommend
these apartments [Frattina
Bella]. The location was outstanding and we loved
the apartment too. I never missed having a staff
around and we needed the kitchen too. One of our
little ones did not feel too hot and we were glad to
have something we could call home to go to at the end
of the day. Laura S, March 2007
Overall: The accommodations [Frattina
Daniela] were excellent. Location was the best.
And the size of the apartment was very comfortable. I
liked the antique furniture everywhere. Could not hear
the street noise from outside, and once you leave the
apartment and step out on the street, you can't
believe how busy it is, since you can't hear any of
this from inside of the apartment.
Enjoyed Most: The outside terrace to have
breakfast or dinner to unwind. The apartment was so
clean and had no odors. The radio/CD player was also
great to have, as well as the option to have a
phone.
Drawbacks: Although this may not be able to
change, when taking showers, they had to be short in
duration since the tank heating the hot water runs out
quickly. I would run the shower until I got hot water,
then shut it off to lather up, then put the shower on
again to rinse, and then when I was ready to wash my
hair, I would not have enough hot water. And I was
very conservative with the water and did not let it
run while hot. The bed mattress in the bedroom was a
bit lumpy, but firm, which was good. A few
recommendations would be to include a portable fan. It
would have been nice to plug the fan outside on the
terrace to get a bit of a breeze on some of the warm
nights while sitting out there. Also, mention on your
Web site that the apartment also has a small safe,
which we found in the closet in the master
bedroom.
Location: Absolutely perfect. It took me a
while to realize how close the busses were in Piazza
San Silvestro ( thought San Silvestro was a further
walk), and that the supermarket was just on a side
street off of Piazza San Silvestro. The bancomat was
right across the street. And another one in Piazza San
Silvestro.
Recommendations: We walked a few times
towards the pantheon and ate on the side streets just
off of Piazza Della Rotonda, which was very nice with
reasonable prices. As far as shopping, we loved going
to the markets the best, but it was nice to be close
to all the stores that were on Via Del Corso.
Tips: There are two light switches as you
enter the apartment to the right, one of which
controls the electricity for the television, stereo
and telephone. The first few days, we did not realize
that this switch was turning off the power to these
items, and I had to call the manager. A reminder to
guests that this switch does this.
Excellent Europe's Service: Everything
was well detailed. Very explicit information was
provided on the Web site regarding the apartment,
shopping, taxis etc. It would be helpful to include in
the apartment guidelines information about the safe
and the operation of the light switch, which turns the
power on/off to the television, phone and radio.
Carolyn
J., September 2006
Rome, both accomodations were great, location,
location. The 4 teenagers were in heaven. We felt
comforatble letting them tour around on their own
(with some limits). Other friends stayed in
Trastervere and it was not friendly. Stefano the
driver was good. The AC in Bella
was not as good as it could have been. The information
you provided about the neighbourhood was great. There
was a taxi strike in Rome and a bus strike in Venice,
but hey, go with the flow... The manager was a little
condescending but full info info. We took her advice
to visit the Vatican museums at lunch time (a very
long but quick line) but when we left at 2:30 there
was no line at all.
I would highly recommend the Frattina. The location
was superb. Easy to get to and from. Grocery and
restaurants nearby. Excellent for teenagers. Judy
M, Ontario, Canada, July 2006
We had a great time in Rome. The apartment [Frattina
Gina] is well-situated, very comfortable, and
attractive. The set-up works well for two couples. It
would be nice if there were cable television access,
esp. CNN or an equivalent, [coming in 2006] and if a
few CDs or DVDs were kept at the apartment. Beds were
very comfortable. Otherwise, no real drawbacks. The
area is very convenient, with most sites and
attractions within walking distance. The nearby
Palladium Enoteca, which is around the corner from the
apartment has very good, well-priced wine selections,
and we were fortunate because each night there was a
wine-tasting with hors d'ouerves - a different Italian
vineyard each evening!! The owners/proprietors are
very pleasant and helpful. Otherwise, we just enjoyed
exploring and trying different restaurants - some of
which worked and some of which did not.
Excellent Europe did a great job with its
information and arrangements. William S, November
2005
Hi,
Pat, we had such great time on our trip. Athens was
fabulous, our cruise was wonderful - ah! those Isles!
- and the apartment [Frattina
Gina] was a perfect finish. The location
could not have better and the weather was mild enough
so we could spend time on the terraces. So we
thank you for all you did to make it a great trip. One
observation - Ron and I were in Rome about the same
time about 6 years ago and didn't remember any crowds.
This time,. We could not believe the number of people
in Rome. It was a four day weekend, so the streets
were filled. It got a little quieter on Tuesday night
and for the rest of the week, but what an assault on
that city when all of us tourists visit! - Lots of
Germans, Italians, Canadians. We happened into St.
Peter's just before an audience with the Pope. SO we
got fabulous seats and saw the Pope and received his
blessing. It was quite a spectacle. We also used your
list for Pizza Se, the Pastry shop, the groceries, and
a couple of restaurants. I also navigated the Italian
coffee pot successfully and will not be cowed by it
ever again! Thanks again, best to you, Jan I,
October 2005
Our initial thoughts upon arriving were that it was
just not going to work. Too many stairs up to
elevator, and then to many spiral staircases in the
unit it’s self. Luckily we had help with the bags
going up. I suggest someone take good pictures
of these stairs and put them on web page and make sure
renters fully understand how narrow [steps to the top
room] they are. Our upper bedroom loft was very tough
to climb to, but great space otherwise.
Lighting was poor for reading. One sofa in living
room had no light near it at all.
The unit was advertised as having TV… it never
dawned on me that they would not supply CNN. We were
told this was only available on cable and that they
did not subscribe to cable. [Coming in 2006}. They
only want you to use washer and dryer after 6PM, but
the circuit could not handle the load with us in the
unit too.
All this we adjusted to because of the location and
weather was so great we could use the patio area. All
this we got used to and finally got at ease with as
part of the experience. It in no way ruined a
wonderful week. Bob D, October 2005
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